Confidence in a Zoom world
Confidence is the key to a good presentation. When the audience senses you are confident in what you are saying, they are apt to believe you, and to do as you suggest. When running a Zoom conference, your face is magnified and the audience can much more quickly tell whether you are faking it or not.
In A Zoom Presentation, Don’t Give the Audience Reasons to leave
It’s hard enough in a Zoom meeting to keep the audience glued to your content. Don’t make it easier for them to stray. Keep a strong eye contact with the lens. Sit up. Get stoked. Look and speak like you want to be there. Tell stories. Smile.
Sometimes we make the mistake of thinking that in a presentation we don’t have to worry about stopping people and getting attention because they’re in the room across the table from us or on our Zoom screen. But don’t confuse having their physical presence with having their actual attention and interest. You always need a strong open to draw focus and build excitement, even if it means setting your hair on fire.
Storytelling Makes You Appear More Confident
We are at our best when telling stories. We are more animated, make better eye contact and are generally more confident. If telling stories makes you more confident which causes the audience top believe in you more…tell more stories.
Inhibitions harm the potential of your talk. When you’re inhibited you are reluctant to speak in a bigger voice, or be theatrical. You’re monotone. You don’t tell stories. You’re less animated.
Why does that happen? I don’t know but in studies they’ve found that people present more effectively when everyone is wearing a mask. People have less inhibitions with anonymity.
It’s difficult to simply ask people to turn their inhibitions off. But, you can be more sensitive to your own inhibitions and how they are impacting your presentation.
The folks in your audience have a short attention span. After about 30 seconds people start wandering in and out of the speaker’s comments. There are tricks to keep them tuned in for more than that. Eye contacts keeps people more connected. An animated speaker helps. A strong voice also keeps attention longer.
A transition from one point to the next is a great opportunity to bring them back. The transition should not be seamless. Be abrupt. It gets attention.
As you start the transition pause briefly, then, with new energy, or different modulation or different pacing start on the new topic. It’s as if the audience is being treated to a whole new speaker. They’ll be reinvigorated. So will you.
How many times have you heard this? You’re nervous about having to make a presentation and someone tells you to just be yourself.
That’s awful advice. In order to make an impact with an audience you need to speak in a bigger voice. You need to deliver your information in a more theatrical way. You need to work hard on making eye contact with everyone in the room. You need to rehearse. You need to be compact in what you say. You need to be confident and compelling.
If just being yourself includes doing all of those things all of the time — great. If it doesn’t, don’t be yourself. Put on the persona of a confident presenter and knock their socks off.
I can’t tell you how many times people about to make a presentation decide, at the last moment, to change something crucial. Often they change the opening. It happens because a previous speaker gave them a new idea, or just because they had second thoughts.
When you change at the last minute you don’t have a chance to rehearse. No rehearsal means less confidence. And, when you don’t have confidence, the audience can smell it.
Give the presentation you planned and rehearsed. You’ll do great.
Good posture signals to your audience that you want to convey things to them that you are confident to discuss. Good posture for meetings and presentations is not a military posture, which can look anything but relaxed. It’s a prideful posture. Chest out, shoulders slightly back. Head held high. Big smile.
If you’re seated, sit closer to the edge of the seat, lean in towards the table but don’t slouch.
Posture is just as important in Zoom presentations. If you are too far from the lens, or slouching, you’ll styart top lose your audience faster. Don’t give them reasons to leave.
Stand Tall Behind the Podium
-Don’t touch the podium, don’t lean on it. Speak as if there’s nothing in front of you. The podium is a place to keep notes, hold a microphone and to scratch yourself discreetly.
Stand to the Side of a Podium, this conveys great confidence.
Standing tall and proud is a powerful weapon when you are presenting. The audience reads that posture as belonging to someone who is sure of himself, confident in what he is presenting and immensely passionate. You’re not slumped over. You’re not looking like you just found out your cat will never get into college. You believe in what you are saying.
And the audience buys every word. All this from imitating how Arnold Schwarzenegger stands.
Just make sure you don’t talk like him.
Often in my workshops when someone is called up to speak they walk tentatively up to the front as they mumble something like “well, here goes nothing.”
When you are called to speak, walk up to the front with great purpose, conviction and confidence. Even if you are scared to death, let the audience believe you can’t wait to talk.
Be strong. Walk forcefully with your head high and a bounce in your step. Look everyone in the eyes and belt it out.
I guarantee you’ll be better for doing it this way.
Where does energy come from?
Sometimes speakers are criticized for not having enough “energy” in their presentation. One easy technique to inject more oomph into your talk is to speak in a stronger voice. It’s a human-nature trick. When you speak louder, your face becomes more animated, your posture straightens out, and, your arm and hand movements are more engaging.
The winner in every political debate is the one who seems the most confident.
The ability to seem confident when speaking is the strongest card you can play. Stand up straight. Look people in the eye. Smile. And, believe what you are saying.
How you dress has something to do with not only the way people perceive you, but how you perceive yourself.
When making a presentation, dress in a way that makes you feel most confident and most positive about yourself.
Another reason for smiling has to do with your voice. It’s much easier to modulate your voice when you’re smiling. Try the opposite. Put your serious face on and talk. You instantly become monotone. You’ll notice that your face reflects the monotone. No animation. No smile. No nothing.
When presenting at a conference room table, don’t sit at the end of the table. Sit close to the middle. You can be heard better and work the room easier.
When it is your turn to present, sit on the edge of the chair, make sure the chair seat is as high as it will go, then lean in with your arms on the table. Don’t sit back until you are finished with your presentation and have answered every question.
Oh, and smile.
80% of a great presentation is perception, 20% is factual. When the audience perceives you as confident, they are more inclined to be persuaded by what you present.
Confidence is all about technique–posture, eye contact, strength of voice, smile and other physical manifestations.
Many people think that the sign of a good speaker is someone who never uses verbal ticks like “ah” and “um”. But, I disagree. The best way to judge a speaker’s impact is if that person conveys a sense of confidence. Audiences are swayed when they believe the speaker is confident. We all have verbal ticks. As long as you don’t have so many that the audience is counting you’re OK.
What really matters is that you look and sound like you believe in what you’re saying. If a few ahs and ums slip in while you’re talking, don’t let it bother you.
If your desire to improve your presentation skills, then the first step is this:
Resolve not to be your own worst enemy. Don’t tell yourself you can’t present, or that you’re not good in front of people or anything like that. Presenting is like learning any skill. You’ve got to master a few of the basic techniques, practice, get good feedback and you’ll be great.
Go through my tips. Find one that you really need to work on and do it over and over again.
Bottom line: If you can stand up straight, look people in the eye, speak in a big voice and smile, you can be a great presenter.
In every workshop I’m asked whether it’s better to present sitting or standing. There’s no question.
-When you STAND, you have command of the room.
-When you STAND you make better eye contact.
-When you STAND your body language says you are in control.
-When you STAND you can gesture more, be heard and seen easier and move closer to the audience, if you need to.
-If presenting slides or other graphics at an easel, stand.
-Even in a Zoom presentation, you will make a better showing if you stand.
The factors that would motivate me to sit are a few:
-If it is a more intimate setting, with just a few people, sitting is preferred,
-If you meet with these people regularly, sit, but save the standing to make a point in a major presentation.
When delivering your elevator speech remember these two techniques-
Take a slight pause after you say your name. That way people will hear and remember it easier.
-Don’t give the name of your business right after your name, it’s too much information. Separate the two with other stuff.
Making face to face contact is the most valuable way to market yourself, so be prepared.
While making a presentation, if someone in the audience asks a question or makes a comment, it important that you listen “actively”. Don’t just stand there motionless. React. Nod your head. Acknowledge you understand to show you are listening intently. Same with questions to you on Zoom.
This keeps you in control of the presentation and shows supreme confidence.
What do you do when your audience starts to glaze over?*
Here are a few tactics:
-Pause. Whenever the presenter stops speaking, everyone looks up to see what’s happening.
-Change your tone. Slow up and speak a little softer, or speed up and speak louder. It’s an attention getter.
-Move. Just changing the side of the room where you are presenting to the other side will refresh the audience.
-Address the issue. Ask if people need some clarification or if they want to take a short break.
-Be self critical. Are you speaking too long? Are you really connecting with the audience?
It’s a very good idea to contact members of the audience by phone afterwards and ask them to evaluate the presentation. Everyone needs feedback.
*This has never happened to me.**
You can make a good presentation is you learn a few basic skills. You can do ballroom dancing if someone teaches you some steps. Playing golf requires learning how to stand, how to hold the club, the motion of the backswing and other movements.
If you want to be proficient at something, learn the techniques required to do it correctly. Don’t wing it.
Most people aren’t born great presenters. They can become great by taking lessons and practicing them.
We all get nervous when going into a business pitch and we sometimes paint a picture of the prospects as being stoned faced, ill humored people who hate everyone. That couldn’t be more wrong.
Prospects on the receiving end of a pitch want you to be great. They want you to hit the ball out of the park. Their responsibility is to interview a bunch of companies and pick the one they think will the do the best job. If you’re great, you’ve just made their job real easy.
Not to mention that when you think the prospect hates you, she will. You’ll make sure of that. Think positive.
The audience is your friend. Be great.
I video participants when they are presenting. Sometimes they are standing, sometimes seated at a conference room table. Whenever someone sees himself or herself on tape sitting while giving a presentation, the first thing they notice is posture. It’s usually bad. Too relaxed. Too slouching.
Having them sit up straight makes a profound difference in perception. They now look confident and strong.
Typically, when you are in a situation where you would want to roll out some version of your elevator speech, it’s a networking situation. It might be crowded with people and loud with music and noise. It’s not ideal. It’s important to be heard so make good eye contact and speak up. Lean in when you say your name. Then, take a slight pause after you say it.
People will hear and remember your name better.
It happens. The audience just is not responding to you. It could be the subject matter, the speaker, or the audience is tired and uninspired. Who knows?
You’ll be tempted to crack jokes and lighten up the delivery. Don’t. Continue to make eye contact. Smile, but stay serious and focused. Don’t rush. Finish according to plan.
It’s impossible to Wow the audience every time. There are too many moving parts, many of which are out of your control.
Improve your personal curb appeal when presenting.
Research shows that people are more likely to listen and agree with someone who is dressed well.
Persuasion takes more than words.
A presentation I attended recently started with the group leader saying they would take no questions until the end. That announcement would have had a warmer reception if they first sprayed us all with weed killer.
Taking questions as they arise says you are confident in what you are presenting.
That Warren Buffet is so smart.
Early in his career he came to grips with two realizations:
One. His business success will be profoundly and positively influenced by how well he could speak in public.
Two. He was scared to death of speaking in public.
But, he faced his demons, enrolled in a presentation training workshop, and made a few bucks.
For more tips, go to www.jackerossin.com/and-now-lets-go-to-the-video-tape/
Good posture, strong eye contact and a smile say more than all the words you speak.
Pick one thing* that would make you a more powerful presenter and consciously weave that into your everyday conversations until it takes root.
*For example, stronger eye contact, more inflection in your voice, better posture, smiling, animated facial expressions, more arm and hand movements, pausing for effect, listening with your eyes, speaking in a larger voice, building the takeaway into the very opening, storytelling, more use of metaphors and similes, ending with a call to action, pacing. Pick something already.
Don’t try to emulate speakers you admire.
Speak in your own voice.
You can have the greatest content and the best ideas, but if you don’t look confident when you present, your great ideas will experience a power failure.
Look confident. Present brilliantly.
Belief is More Powerful than Proof.
Your presentation can be loaded with facts and figures, but if the audience doesn’t believe in you, then you won’t convince them.
Look confident and they will buy whatever it is you are selling.
When the scarecrow in Wizard of Oz receives a diploma he declares “the sum of the square roots of any two sides of an isosceles triangle is equal to the square root of the other side.”
For 80 years audiences believed him because he said it with confidence.
But, he was wrong! The sum of the square roots of two sides of a right triangle is equal to the square root of the hypotenuse.
Speak confidently, my friend, and know your geometry.
Volume = Energy
I was working 1-on-1 with a young woman. We shaped the opening and close content effectively, but her voice and body language was weak; her delivery hesitant.
I suggested she speak in a much bigger voice. Not shout, but really push herself. Magically, Super Woman emerged from this timid frame.
She said the bigger voice gave her power and confidence that she never knew she possessed.
You Are the Presentation
No one reads a comic strip because it is great art. They read it because they like the characters and story.
No one watches a presentation because the PowerPoint is awesome. They watch because of the presenter and the topic.
Gestures help the audience and the speaker.
Gestures increase attention and paint a picture for the audience. If you are saying that the effort to do something will be huge, for example, just holding your hands up and far apart underscores your point and is memorable to the audience.
Gestures add energy to your voice and delivery. It’s hard to be monotone and quiet when moving your hands and arms.
One of the problems of making an on-line presentation, or a webinar, is that the participants usually sit at a table when speaking.
Most of us tend to show less energy sitting than when standing, so be sure to either speak in a larger and more animated voice, use your hands a lot, or, stand during the presentation.
You’ll be amazed at how much more persuasive you will sound.
Rehearsal Is More Important In Zoom Meetings
Research indicates that people making on-line presentations rehearse less than if they were presenting face to face. Zoom meetings, especially with PowerPoint, requires more rehearsal to get the timing of the slides down.
In a presentation, making eye contact is one of the most important things you can do. It will help you win business.
Even if using PowerPoint, your eyes should be on the audience, not on the screen. Have a laptop at the podium or on a table so you can refer to it while facing the audience, instead of constantly looking over your shoulder.
In the past few months I have seen almost 75 presentations.
The ones that stood out and that were memorable, and that the audience responded to the most, all had one common element. The presenters spoke with passion. You could see it in their body language. You can hear it in their voice.
It’s difficult to coach speakers to be more passionate but if you can help them find what ignites their own passion within their narrative, the presentation will be unforgettable.
The most persuasive technique in a presentation is eye contact. It compliments people in the audience. It makes you look more confident.
Tom Peters was asked what he reminds himself about most in business. He said “Do I make eye contact 100 percent of the time?”
When presenting, it’s not always necessary to be confident, but crucial to appear confident.
We think that the audience evaluates us on the content of our words and slides, but they really decide for or against on body language. If you look confident, they will buy whatever you are advocating.
-Research says that when a speaker uses animated hand motions, the audience is much more likely to get the gist of what he is saying.
-Hands also gives the speaker more energy and confidence.
-Our voice tends to be flatter and less interesting when not using hands.
-A Harvard study says that when a speaker itemizes things on his fingers (I have 3 things to reiterate…) the speaker is seen as being charismatic.
Passive language makes you sound weak and uninspired: “We understand that you want to complete this project in record time. Here is our approach.” Passive language says you are an order taker.
Active language tells the prospect you are in charge: “Here is our approach to complete this project in record time.” It’s a subtle but very powerful difference.
The bonus for using active language is that it will convince you that you are the leader, and you’ll act accordingly.
During the holidays lots of parties often result in lots of toasts being made.
Here is some advice for people making toasts: Holiday Toast Blog
“If you hear a voice within you say ‘you cannot paint,’ then by all means paint, and that voice will be silenced” -Vincent Van Gogh
When you hear a voice from within saying you cannot speak in public, get up and speak. Once you practice a few skills and get a little confidence you’ll be unstoppable.
1) Offer content in smaller bites 2) Animate bullets in PowerPoint 3) Focus on Opens and Closes